If there are any issues with your order or its delivery, please notify Customer Care within 48 hours of receipt by phone or e-mail.
CHANGES TO YOUR ORDER
Once your order has been processed, we are unable to make changes. This includes combining orders, adjustments to your order or shipping details.
If you need to cancel an order, please contact Customer Care immediately. We will do our best to stop the order before it is prepared. Once an order is processed, we are unable to cancel it.
RETURNS + REPLACEMENTS
Due to the energetic and consumable nature of Libations, all purchases are final. We take your purchases seriously and appreciate your understanding that each precious Libations has been individually created and packed with care. We highly encourage you to ask our team questions about the products before you purchase to ensure best fit. We offer free consultations for this purpose and have a team of Renegade Beauty Consultants ready to provide you with individualized care.
Refunds are restricted. Our Customer Care Team will always be happy to help find a specialized solution for your circumstance. Every product is made in small batches daily for maximum quality and freshness, so we are restricted from accepting returned products for refunds. In the rare case of a reaction, please contact a customer care representative for dilution tips and creative alternatives for product use.
*Living Libations is inculpable for any adverse reaction or allergy to our products. We stand behind the caliber and integrity of every ingredient and product we craft, and we share all product ingredients on our website to foster personal discretion while shopping.